Studio Policies

BOOKING CLASSES

Download our free ‘DAILY Moves’ app for iPhone or Android. You can use the app to purchase class packs, sign up to a subscription, book, cancel and reschedule classes, view your account, and more. You can also do this on our website here.

FIRST TIMERS!

Come 15 minutes before class so we can meet you, show you around, and set you up. Our instructors will support you throughout the class and give you options. We encourage you to take the modifications/progressions where you feel best.

ARRIVE EARLY | NO LATE COMERS PLEASE

Please arrive 5-10 minutes before class. The door is locked at class start time, latecomers will be unable to join as they disrupt the experience for other members. In addition, participating in the warm-up at the start of the class prepares you for the session, we want you to work out safely and effectively. If you’re late you forfeit the class and are considered a No Show. Spare spots at the start of class will be given to our waitlisted members or walk-ins.

WHAT YOU NEED

Please bring grip socks (required for all classes), a water bottle and a towel. Grip socks can be purchased at the studio for $22 (they ensure your safety, are super cute, and last a long while!)

STUDIO FACILITIES

Our studio provides change rooms, cubbies for belongings, and restrooms.

WAITLISTS

If a class you want is full, sign up for the waitlist. You can sign up for the waitlist up to 8 hours before the class. If/when a spot opens up, you will receive a confirmation email. If you do not make it off the waitlist, your session will go back into your account for future use. If you don’t respond we assume you’re coming. If you can’t make it let us know by responding N to the text or email, so someone else can take your spot.

IMPORTANT: If you are on the waitlist, it is assumed you will be able to attend the class if you get in. If you do not want the spot, you will need to remove yourself from the waitlist at least 10 hours in advance.

PREGNANCY

If you are feeling fit and well to exercise, your pregnancy is uncomplicated then you can join most of our classes throughout your pregnancy. Always seek professional health advice, and speak with us prior to attending class. Our highly skilled instructors understand the guidelines around exercise during pregnancy and can offer options and alternatives to accommodate you. Read the Australian Government Department of Health Guidelines for physical activity during pregnancy here.

YOUR BODY = YOUR MOVES

Please inform your instructor before class if there is something we need to know about you and/or your body. We will take note of it in our system and we will offer appropriate options during class. Let us know how you’re feeling on the day and if any doctors or specialists have given you specific advice. We respect your privacy.

CLASS CANCELLATIONS

Applicable to all our members, Casual, Pack, and Subscribers alike. If you can no longer attend your class, cancellations must be made no later than 8 hours prior to your class start time (Cancellation period) to avoid penalties. Please manage your class cancellations online or via the MINDBODY app. We cannot accept cancellations by phone, email or any other method other than by using the online booking system.